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How to Start an Ecommerce Business: A Detailed Guide

18/11/2022
Elizabeth De Leon

When the whole world goes digital, the decision to take your business to the next level is a good idea. An e-commerce business offers you immense potential and visibility to millions of users; you just have to adopt the right strategy.

According to a report from the US Census Bureau, by 2023, e-commerce revenue is expected to reach $740.000 billion in the US alone. Now, that's a lot of potential to start your online business. and carve out your own niche in the market. However, launching a dynamic eCommerce website is not as easy as it seems. Its success depends on the features and functionalities it offers.

1. Select a business model

Selecting a business model is crucial as it will determine the type of website you need. Depending on your business model, you can create a single-vendor or multi-vendor eCommerce store.

  • Single Supplier Market: represents an e-commerce store where an individual brand sells products to the target customer. There are only two parties involved in this buying and selling process i.e. the buyer and the seller.
  • Multi-Vendor Marketplace: refers to an e-commerce store controlled by an administrator and multiple sellers can register and sell their products. Here, customers come to the market and have the opportunity to buy products from different suppliers. Example? Amazon.

Additionally, before you start building your online store, you should conduct a thorough competitor analysis to steer your efforts in the right direction.

2. Choose the target audience

What demographic are you targeting? Who is your ideal client? To solicit sales and scale your business, try to clearly understand who your target audience is. Know your requirements and preferences.

In this case, it can be helpful to create a buyer persona. It is a generalized fictional representation of a demographic you want to target.

3. Market Research

Market research helps you understand the depth, competitiveness, and profitability of the business vertical you have selected. It is simple; You obviously don't want to start a deal that no one is interested in buying. Take a look at some market research techniques:

  • Check the SERPs: Analyze the variants of your products available online. This will help you understand which companies are at the top of organic search results.
  • Analyze keywords: Tools like Google Trends and Analytics can help you find the keywords that are most frequently used when searching for the products you sell. Targeting the right keyword will help your site appear when people search for a similar product.

4. Establish your brand and logo

Starting an eCommerce business from scratch means paying attention to every element of your brand, like your store name and company logo. So, once you've decided on the plan for your eCommerce business, the next step is to choose a name that clearly states what your business is about.

Engage a logo design company to deliver a memorable logo for your eCommerce store. Remember, the logo invokes emotions related to your brand and helps generate recall to grow your customer base.

Check out this blog to find out how to improve your business proposition with logo design.

5. Launch your eCommerce website

Keep in mind that the competition is huge in the e-commerce market. To survive and fight in this market, developing a strong and effective eCommerce website is the core element. Your website will be the face of your business and will help shoppers find your online store.

When your website is ready, try a test order to make sure the process is easy for customers and fixes any issues (if you find them). Make sure your site is equipped with relevant features such as eye-catching banners, high-end product images and descriptions, wish list, shopping cart, etc. crucial functions to determine the effectiveness of your e-store.

Check out this blog on how to increase eCommerce sales and give your business a new boost.

6. Payment options

The payment gateway is one of the most important aspects of an online business. Authorize and verify the transitions you will accept online. You need to set up gateways to make your online customers profitable as it will allow processing of credit cards, debit cards, UPI and net banking transactions through the e-commerce website.

7. Logistics

Logistics refers to the process of shipping an order to a customer or transporting inventory to a merchant. It also tracks shipped items that are in transit, until they are delivered to the customer. Be sure to provide essential shipping information and return policy to increase credibility. Let customers track orders directly on your website.

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