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Email: 42% of Spaniards do not know how to send an email

25/02/2015
XPinyol

Send a email, editing a photo to put it as a profile on a social network and installing a program on our computer are actions that many carry out almost automatically.

But, after a study carried out by the European Commission, it has been revealed that only 58% of Spaniards between 16 and 74 are capable of carrying them out. That is, 42% lack basic digital skills.

However, Spain occupies 12th place in the digitalization classification, with 0,49 points, exceeding the European average, which is 0,47. Last year, it was in 15th place with 0,44, which means that it has advanced three positions this last year. It is important to note that these scores are out of 1.

This increase is due, in large part, to two factors. 65% of homes already have high-speed broadband and there are more and more offers that sell products online or invoice electronically, so this basic knowledge is required.

This report reveals that growth exists but is going at a very slow pace. In this way it is very difficult to reach those who occupy the first positions and it also represents a limitation when it comes to obtaining economic benefits.

Video calls through tools such as Skype, banking or shopping applications, still do not have the impact and reception that is expected and that places Spain far below other European countries.

The first position in the classification is occupied by Denmark, with 0,68, and the last position is Romania, with 0,31.

Email has established itself as an essential communication tool, both in the personal and professional spheres. Surprisingly, despite its ubiquity and apparent simplicity, a significant proportion of the population still faces challenges when using this technology. According to recent studies, 42% of Spaniards admit not knowing how to send an email correctly. This data not only reflects a significant digital divide, but also highlights the need to promote technological education and improve digital accessibility for all segments of society.

The Challenge of the Digital Divide

The digital divide refers to the disparity between those who have access and knowledge to use information and communication technologies (ICT) effectively and those who do not. This phenomenon is not only limited to the availability of electronic devices and internet connections, but also includes the skills necessary to use these tools effectively. The fact that a considerable percentage of Spaniards do not know how to send an email illustrates one facet of this gap, underscoring the importance of addressing both access and literacy. in digital.

Email, despite being one of the most basic and fundamental forms of digital communication, requires a series of knowledge and skills that should not be taken for granted. From creating an account to understanding online etiquette and effectively managing your inbox, there are several aspects that can present obstacles for less experienced users.

Faced with this situation, it becomes imperative to develop and implement strategies aimed at improving digital literacy among the population. Educational programs that include basic ICT training, workshops on safe internet use and courses on key digital applications such as email can play a crucial role in this task. Furthermore, it is essential that these initiatives are accessible to all ages, paying special attention to the groups most vulnerable to the digital divide, such as the elderly and people in socioeconomic disadvantage situations.

Libraries, community centers and other public institutions can serve as access points for these educational activities, providing not only the necessary knowledge but also the technological equipment for citizens to practice and improve their digital skills. Collaboration between the public sector, private companies and non-governmental organizations can amplify the reach and effectiveness of these digital literacy programs.

Furthermore, promoting a culture of digital inclusion, which recognizes the importance of ensuring that all citizens have the necessary skills to navigate the digital world, is essential. This involves not only providing the necessary training, but also fostering an attitude of continuous learning and adaptation in the face of rapidly evolving technologies.

Email is an indispensable tool in our digital society, and the fact that a significant percentage of Spaniards do not feel competent to use it signals an urgent need to address the digital divide. Through the implementation of digital literacy programs, the promotion of digital inclusion and collaboration between various sectors, we can ensure that all citizens have the necessary skills to fully participate in the digital society. Overcoming this challenge will not only improve communication and opportunities for individuals, but will also contribute to the economic and social development of Spain as a whole.

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