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The online store: errors and solutions at Christmas

24/12/2013
XPinyol

At this time of year when online stores are so important since it is crucial to make sales on time and without errors, we must take into account the most typical mistakes to avoid making them.

Online commerce is postulated as one of the main ways to get gifts and buy everything necessary for these holidays.

Most frequent errors:

– Personalization of your store with the Christmas theme: The festive spirit has to be present so that your customers feel the Christmas feeling and have more desire to buy your products.

- Offer original gift ideas: For your clients who are lost and don't know what to give. Giving options will help them find that gift that they didn't have in mind but now with your ideas they have found the solution.

- Resolve your clients' doubts: Advise your clients on the best way to buy, with the offers and with the best payment method so that they receive the gifts on time.

-Detailed information about your products: Create its own page for each product with all the details. With the final price (taxes included, shipping costs... etc.) they do not have the feeling that you are hiding information from them.

- Make them come back: Save their E-mails in a Database and make them come back with discount vouchers for the January increase or for other special occasions (Valentine's Day, Sant Jordi, Halloween, Summer...). 

 

Visit our Online Stores section in case you have questions about it: IndianWebs

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